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Vetting Tenants Matters

vetting tenants

Protect Yourself and Your Connecticut Rental Property

Vacancy in your New Haven rental property is an emergency. A vacant property bleeds cash in the form of lost rent and utility costs that could be passed on to the resident. Landlords know this and they feel the acute pain when the mortgage payment is due, but no rent is coming in to cover it. Just like flinching from a hot stove, many do-it-yourself (DIY) landlords recoil from the pain and try to remove the pain by placing the first resident who comes along. But at what cost?

In many situations, this is like jumping from the frying pan into the fire. A poor tenant placement can mean rent still doesn’t come in to pay the mortgage. But worse, because the property is now occupied, a paying resident cannot be placed. Cost also comes in the form of property damage caused by a poor resident placement.  Even though the cost of a poor placement is so great, a survey conducted by Boston based research firm Liminality Inc. found that:

  • Only 44% of DIY landlords conduct sex offender checks.
  • Only 51% of DIY landlords conduct criminal background checks.
  • 23% of DIY landlords sometimes or never conduct credit checks.
  • Only 51% of DIY landlords contact past landlords for references.

Good vetting can mean that there are a couple more days of vacancy. However, the cost of good vetting far outweighs the cost of a bad resident placement in your rental property.


Here are some examples of Real Property Management Express vetting out poor residents that would have been placed without a good process:

  • We found from a previous landlord that the applicant had started multiple fires at the property during their tenancy.
  • From a CT criminal check, we found an applicant with multiple drug related convictions.
  • An applicant had a wad of cash, but no monthly income.

In all of these examples, without a vetting process and a set of standards, landlords would have rented to them. Each of them had money. In some cases, they even pulled it out and showed us, “Look, I will give you this if you let me move in.”

DIY landlords also get a higher number of unqualified applicants looking at their properties. Why? We have people call us and ask if we will accept someone with a felony. The tenant community knows that professional managers have a better screening process. Therefore, unqualified applicants try to find the DIY landlords that they know likely won’t check their background.

Here are the checks that Real Property Management Express conducts on every applicant over the age of 18:

  • Verify Income greater than 3x rent
  • Credit check
  • National criminal check
  • Connecticut Criminal check
  • Sex offender check
  • Check social media accounts
  • Previous Landlord references

Criminal activity committed in Connecticut does not show up on national criminal checks. Real Property Management Express has to make a special request at the courthouse to pull Connecticut criminal records. Even some professional managers don’t take this important step.

While vetting is important, equally important is how the checks are interpreted and used for qualifications. All qualifications must be fairly and equally applied so the manager or landlord doesn’t run afoul of fair housing laws.

Real Property Management Southern CT’s goal as a professional manager is to fill our clients’ New Haven & Fairfield County, properties as quickly as possible with qualified applicants while at the same time maximizing rents in the current market conditions and abiding by fair housing laws–no small task.

Use the form below to contact Real Property Management Southern CT to learn more about qualifying tenants for your New Haven or Fairfield County, property!

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.